Terms of Use

SusTern AI-Commerce™ — provided by SusTern™ Inc.

Last updated: February 21, 2026

Welcome to SusTern AI-Commerce™, which is provided by SusTern™ Inc. ("SusTern™", "we", "us" and terms of similar meaning). You are reading the terms of service (the "Terms"), which govern the relationship and serve as an agreement between you and us and which set forth the terms and conditions by which you may access and use the noryX™ software and website available at https://www.sustern.ca (the "Website") and any related products, services and content (collectively, the "Services").

For the purposes of these Terms, "you" and "your" means you as the user of the Services. If you are accessing or using the Services on behalf of a business or entity, then:

Please read these Terms carefully before using the Services. By accessing, using, or browsing the Services, you agree to be legally bound by these Terms. If you do not agree with these Terms in their entirety, you may not use the Services.

Table of Contents

  1. SusTern™ Services
  2. User Accounts; Registration Data; Account Security
  3. Privacy Policy
  4. Your License to Use the Services; License Restrictions
  5. Intellectual Property, User Data, and Third Party Integrations
  6. Free Trial, Subscription, and Payment
  7. Discounts
  8. Changes to Subscription Fees
  9. Cancellation and Termination
  10. Feedback
  11. Links to Other Sites, Linking, and Framing
  12. Advertising
  13. Warranty Disclaimer
  14. No Financial Recommendations, Medical Advice, or Other Professional Advice
  15. Securities Disclaimer
  16. Limitation of Liability; Indemnity
  17. Communications
  18. Applicable Law and Venue
  19. Termination / Modification of License and Services
  20. Termination of Agreement
  21. Miscellaneous
  22. Questions and Comments

1. SusTern™ Services

Our Services

You can use and subscribe for the Services via the Website or a third-party platform such as Clover® subject to these Terms. The Services allow you to utilize proprietary and licensed tools and materials for the purposes of:

Age Requirements

The Services are not intended to be used by children. You must be at least 18 years of age at the time you are using the Services.

2. User Accounts; Registration Data; Account Security

User Account

In order to access and use the Services, you must register for an account ("User Account") through our Website or on a third-party platform where the Services are supported. You may not allow other persons to use your User Account, and you agree that you are the sole authorized user of your User Account.

When registering for a User Account, you agree to:

  1. Provide accurate, current, and complete Registration Data
  2. Maintain the security of your account credentials to prevent unauthorized access
  3. Promptly update your Registration Data to keep it accurate and current
  4. Accept all risks of unauthorized access to the Registration Data and any other information you provide to us

We will not be liable for any loss or damage from your failure to comply with these obligations.

Disabling Your User Account

We reserve the right to disable your User Account at any time, including if you have:

Signing In Through Third Parties

We may permit you to register and log on to the Services via certain third-party services (such as Stripe®, Google®, or Apple® Sign-In). The third party's collection, use, and disclosure of your information will be subject to that third party's privacy notice. See our Privacy Policy for more details.

3. Privacy Policy

Your access to and use of our Services is also subject to our Privacy Policy, the terms of which are incorporated herein by reference. By using the Services, you agree to our collection, use, and disclosure of personally identifiable information in accordance with the Privacy Policy.

4. Your License to Use the Services; License Restrictions

License to Use the Services

Subject to these Terms, you are hereby granted a:

Non-exclusive, limited, non-transferable, non-sublicensable, revocable, worldwide license to access and use the Services and Our IP through your use of the Services (the "License").

You acknowledge and agree that we may terminate this License at any time for any reason or no reason.

License Restrictions

You may not:

5. Intellectual Property, User Data, and Third Party Integrations

Our IP

You acknowledge that we have expended considerable resources developing, obtaining, and protecting our intellectual property ("Our IP"), which includes:

All rights to Our IP are expressly reserved. Use of Our IP for any purpose not expressly permitted by these Terms is strictly prohibited.

User Data

In order to receive the Services, Users may upload or transmit information and content (the "User Data"), including financial, employment, or health-related information, as well as text, photographs, videos, and other data.

Third Party Integrations

The Services may contain or integrate with third-party content, software, and/or open-source software ("Third Party Integrations"). By accepting these Terms, you are also accepting the applicable Third Party Licenses. To view these licenses, please contact support@sustern.ca.

We shall have no liability arising from the use of any content or software made available from Third Party Integrations. We may modify or cancel such integrations at any time, without notice.

User Inputs and Outputs

TermDefinition
InputsUser Data and information disclosed by the User in connection with the Services
OutputsInformation presented to or actions executed for the User via the Services

⚠️ Important: Output from the Services may not be unique, accurate, or reliable. You are solely responsible for evaluating the accuracy of any Output. Do not use Output as a substitute for financial, legal, medical, or other professional advice.

Ownership of User Data

We do not claim any ownership interest in your User Data. However, by providing us with access to your User Data, you grant us an irrevocable, perpetual, non-exclusive, royalty-free, worldwide license to use your User Data, Inputs, and Outputs solely to perform and improve the Services.

Right to Monetize

You acknowledge that we may generate revenues from your use of the Services, including through advertising, sponsorships, and usage data. You may opt out of the sale of your usage data by:

6. Free Trial, Subscription, and Payment

Free Trial

Upon acceptance of these Terms, Users may navigate the Services as part of a Free Trial for a limited period (the "Free Trial Period"). To participate:

Subscription and Fees

FeatureDetails
BillingCharged on the first day of each billing period
RenewalAutomatically renews unless cancelled
RefundsAll paid Fees are non-refundable
TaxesApplicable taxes will be charged at the time of each transaction

Payment

Payments are processed via a pre-authorized third-party payments service provider. If your payment method becomes invalid and we are unable to charge you, you may lose access to the Services until your payment method is updated.

7. Discounts

We may offer discounts for Services from time to time. Additional terms and conditions, including eligibility criteria, may apply. Such terms will be made available to you prior to purchase.

8. Changes to Subscription Fees

Subscription Fees may change from time to time at our sole discretion. Changes will only apply following reasonable notice to you. If you do not agree with the revised Fees, you may cancel your Subscription before the start of the next billing period in which the new Fee applies.

9. Cancellation and Termination

10. Feedback

You acknowledge and agree that any questions, comments, suggestions, ideas, or feedback about the Services ("Feedback") provided by you to us:

The Services may contain links to third-party websites ("Third Party Sites") and third-party content ("Third-Party Content"). You use such links at your own risk.

We do not monitor, control, or make any representation regarding Third-Party Content or Third Party Sites. A link does not imply our endorsement, adoption, or sponsorship. When you leave the Site, our terms and policies no longer govern.

12. Advertising

As part of the Services, we may include advertisements provided by us or a third party, which may be targeted based on your User Data, queries made through the Services, or other information. We are not responsible for any error, inaccuracy, or problem in any advertiser's or sponsor's materials.

13. Warranty Disclaimer

⚠️ THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND.

WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:

WE ASSUME NO RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO USER DATA OR OUTPUT.

14. No Financial Recommendations, Medical Advice, or Other Professional Advice

All content on our Services, including any Output, is provided for general information and entertainment only.

It is not intended to provide or substitute for:

You should consult a qualified professional (lawyer, tax advisor, certified financial advisor, medical professional, etc.) regarding your specific situation.

15. Securities Disclaimer

SUSTERN™ INC. IS NOT A TAX ADVISOR, BROKER, FINANCIAL ADVISOR, OR INVESTMENT ADVISOR.

Nothing on the Services should be construed as:

16. Limitation of Liability; Indemnity

Limitation of Liability

YOU USE THE SERVICES AT YOUR OWN RISK.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF SUSTERN™ INC. EXCEED THE HIGHER OF:

WE SHALL NOT BE LIABLE FOR ANY:

Indemnity

You shall defend, indemnify, and hold harmless SusTern™ Inc. and the Released Parties from any loss, damages, liabilities, costs, or expenses arising out of:

17. Communications

Notices from us may be provided by:

  1. Contacting you at the information provided in your Registration Data
  2. Posting a notice in the profile area of your account
  3. Posting a notice elsewhere on the Website

It is your responsibility to periodically review the Website for notices.

18. Applicable Law and Venue

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Arbitration

Except where prohibited by applicable law, any dispute or claim arising from these Terms will be referred to and determined by a sole arbitrator (to the exclusion of the courts), pursuant to the commercial arbitration laws of Ontario.

You waive any right to commence or participate in any class action against us related to any Claim.

To the extent arbitration is prohibited by applicable law, all Claims will be heard in a court of competent jurisdiction in Toronto, Ontario.

19. Termination / Modification of License and Services

Termination by Us

We reserve the right, without notice and in our sole discretion, to:

Termination of License to User Data

You can terminate the license granted for specific User Data by deleting it from the Services, or generally by closing your User Account, except:

Changes to These Terms

We may amend these Terms at any time. We will use commercially reasonable efforts to notify users of material changes. The "Last Updated" date at the top of these Terms reflects the effective date. Your continued access or use of the Services after the new Terms are posted constitutes your acceptance.

20. Termination of Agreement

Termination

Either party may terminate these Terms and your use of the Services at any time.

Survival

The following sections survive termination indefinitely:

Sections 4, 5, 7, 9, 13, 14, 15, 16, 18, 19, 20, 21, and any representations or warranties made in these Terms.

21. Miscellaneous

The parties confirm that it is their wish that these Terms have been and shall be drawn up in the English language only.

Les parties reconnaissent avoir convenue que la présente convention ainsi que tous documents, avis et procédures judiciaires soient rédigée en anglais.

22. Questions and Comments

If you have any questions regarding these Terms or your use of the Services, please contact us:

SusTern™ Inc. 📧 support@sustern.ca 🌐 https://www.sustern.ca